Trust Officer
Location: Yakima, Washington
Description: Baker Boyer Bank is at the momment seeking for Trust Officer right now, this career will be settled in Washington. More complete informations about this career opportunity kindly see the descriptions. Job Title: Trust Officer
FLSA Status: Exempt
Department/Group: IMT Division
Closing date: June 26, 5:00pm
Level/Salary Range: 10-11; Minimum $3,144 per mo! nth
--------------------------------------------------------------------------------
Function:
Assumes responsibility for the administration, retention, relationship management and sales development of selected trust, agency, estate and guardianship accounts.
Understands and complies with standard department practices of risk management, regulatory requirements, general trust policies and sufficiency of documentation.
Role and Responsibilities:
(E) Essential or (M) Marginal
Supervises the daily activities of assigned personnel by: (E)
Allocating and coordinating the work flow.
Guiding and advising subordinates (usually a trust assistant) in the more complex phases of their work.
Training new employees, as required. (usually in a replacement situation)
Provides leadership as Relationship Manager for significant and profitable clients, as well as an integral contributor to the team concept fo! r client relationships, when appropriate. Demonstrates a high ! level of fiduciary, and investment knowledge - coupled with client service experience in areas of trust management, accounting or financial services involving a “book of business,†or equivalent experience or education. (E)
Provides appropriate advice, counseling and solutions to client’s inquiries and issues. Works with other managers and staff to proactively meet client needs in a responsive, efficient manner, across department lines.
May perform higher-level, complex client service functions including cash management and portfolio modeling options, drafting documents such as a Request for Proposal, providing investment and lending referrals and problem resolution with professional-level solutions.
Will participate (or become a voting member) of one of the IMT Division review committees. (E)
Assumes responsibility for making professional sales and retention calls on prospects and clients with the objectives of securing new sales, additions to existin! g accounts and increasing total account revenues. Conducts joint calls with other department representatives for customer acquisition and expansion. (E)
Participates in community organizations for business development and community betterment when appropriate. Actively seeks opportunities to selectively participate on boards, in clubs and other activities that afford contact with existing clients, high net worth individuals and other qualified trust prospects. (E)
Assumes responsibility for the orderly and efficient administration of all assigned accounts maintaining standards as follows: (E)
Understanding and complying with standard department practices of risk management, regulatory requirements, general trust policies and sufficiency of documentation.
Analyzing and interpreting, with the aid of counsel when appropriate, legal instruments to determine the duties and responsibilities of the Bank and risks associated therewith.
Representing the Bank thro! ugh contact with customers, co-trustees, attorneys, accountants, or oth! ers who have an interest in an account being administered by the Bank
Conferring, on a timely basis, with principals, wards, beneficiaries, and others regarding trust matters and determining necessary actions to insure effective administration of those accounts.
Attends continuing education classes on wills, trusts and estate planning and investment topics. Demonstrates a high level of Bank product knowledge and client service skills based on completion of internal and approved external training programs (E)
Able and willing to prepare for and present trust lectures/seminars to internal and external groups (E)
Assumes additional responsibilities as requested.
Expectations:
Positively supports the Bank and enthusiastically embraces change improvement processes.
Promotes and maintains a favorable bank image and acts as a role model for all bank employees.
Adhere to bank dress guidelines and portray a highly professional image at all! times. Self confidence and poise are essential.
Possesses excellent verbal, written and interpersonal communication skills.
Is goal oriented, self-motivated and enthusiastic regarding sales and client service.
Has the ability to sell products and services.
Demonstrates strong leadership skills.
Ability to prioritize workflow, solve client or staff problems and manage multiple tasks.
Required to maintain the security and confidentiality of Bank and client information.
Qualifications and Education Requirements:
See below for differences in level 10, and 11.
Equipment Used:
General office equipment, computer.
Physical Demands/Conditions Requirements:
Valid Washington Driver License required. Work conditions are that of a general office environment. Occasional travel to customer home, accountant or attorney’s office or nursing home or funeral home. Occasional long distance, overnight travel f! or business or educational purposes. Physical demands associated with c! omputer systems and an office environment.
Level 10
3 to 5 years banking, trust or investment experience.
Exceptional oral and written skills, expressing ideas and concepts clearly.
Works independently. Makes it a point to fully understand and clarify customers’ needs, requests, and expectations.
Extensive product and technical knowledge including RCW Trust Statutes, Prudent Investor Rule, probate processes, current estate planning techniques, tax laws, contracts, real estate financing, bank and investment products. Willing to delegate important tasks.
Sets clear performance standards for direct reports.
Confronts conflicts/problems as they happen.
Leads by example.
Must have understanding of broad spectrum of human nature.
Is knowledgeable about the trust and wealth management industry.
Computer knowledge (Word, Excel, Outlook).
Consistently follows policies and procedures.
Level 11
5 years banking, t! rust or investment experience with 3 of those years demonstrating successful client service and sales experience.
Exceptional oral and written skills explaining even difficult to understand concepts clearly.
Makes good decisions under pressure with incomplete information.
Makes it a point to fully understand and clarify customers’ needs, requests, and expectations.
Effectively deals with difficult issues and complex client needs.
Broadens the knowledge base of direct reports by setting a challenging climate to encourage individual growth.
Willing to delegate important tasks.
Sets clear performance standards for direct reports.
Anticipates problems and handles them with logical problem solving skills.
Is a visionary, able to see the big picture.
Prioritize activities spending more time on what is important effectively separating and combining tasks to ensure a highly efficient work flow.
Leads by example.
Able to excite other! people to work hard.
Is knowledgeable about the trust and wealth m! anagement industry.
Computer knowledge (Word, Excel, Outlook). Consistently follows policies and procedures.
--------------------------------------------------------------------------------
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the department.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
- .
If you were eligible to this career, please give us your resume, with salary requirements and a resume to Baker Boyer Bank.
Interested on this career, just click on the Apply button, you will be redirected to the official website
This career starts available on: Wed, 12 Jun 2013 18:48:12 GMT