Alternative Dispute Resolution Associate
Location: Seattle, Washington
Description: King County is hiring Alternative Dispute Resolution Associate right now, this career will be assigned in Washington. For detail informations about this career opportunity kindly read the description below. Are you a passionate conflict resolution professional with strong skills in analysis? Join us!
The King County Alternative Dispute Resolution (ADR) Program is loo! king for our new ADR Associate .
The ADR Associate’s key responsibilities will include client intake, coordinating and managing mediation case flow, conducting evaluations, analyzing results and making recommendations, managing events, and mentoring mediation students. The ADR Associate is the primary point person for the Interlocal Conflict Resolution Group, a shared neutrals program which provides mediation services to public jurisdictions and labor unions throughout the Puget Sound region.
The King County ADR Program services include mediating workplace disputes, facilitating collective bargaining and grievance discussions; chartering and facilitating labor-management committees and project labor agreements; training in negotiation mediation and conflict resolution; mediating and facilitating complex multi-jurisdictional and land use cases involving King County. The ADR Program is dedicated to creating new products that support the responsible steward! ship of County resources by reducing the cost of conflict for ! King County government, the tax payers, and our regional partners.
The recruitment for this career service position is open to all qualified applicants.
If you have questions about this recruitment, or concerns when applying, please contact Ellen Fluharty , Senior HR Analyst , at 206-263-9259 or ellen.fluharty@kingcounty.gov .
Job Duties:
Perform client intake and conflict coaching. Manage case flow and make case assignments.
Gather data and analyze effectiveness of various intervention processes. Write reports and issue papers to summarize analysis. Develop program recommendations.
Coordinate program activities. Produce quarterly work program reports.
Monitor student mediator progress through training and certification process. Review and mentor student mediators.
Develop program policies and procedures.
Develop and manage ADR database, maintain and monitor mediation records and case files, ! assist with ADR website development and maintenance.
Develop and prepare a variety of reports.
Develop survey instruments, conduct surveys of program participants, interpret and report on survey findings.
Respond to inquiries from clients, Interlocal participants and potential program users.
Monitor expenditures.
Participate in program marketing and outreach, make presentations to individuals, groups, and Interlocal partners, develop and design flyers, brochures, pamphlets and other marketing materials.
Experience, Qualifications, Knowledge, Skills:
Necessary Experience, Certification and Technical Skill-Set:
A year or more of full-time experience conducting client intake and conflict analysis and providing conflict coaching, as well as monitoring case flow and making case assignments
Professional Mediation Certification or the ability to obtain certification within the first six months of ! employment
Experience in mentoring other mediators
Ex! perience developing marketing materials such as flyers, brochures and pamphlets
Experience coordinating schedules and assignments of staff and monitoring staff expenditures
Experience in data gathering and analysis, as well as the ability to use first-hand customer information to make recommendations on the improvement of products and services
Experience managing a database
Experience giving effective presentations to different types of audiences in both casual and formal settings Just as important as your technical skill-set and experience are the following Core Competencies and Characteristics:
You must:
Model conflict resolution and negotiation skills by engaging in active listening, defining common ground and approaching conflicts as opportunities to develop cooperative relationships,
Interact with a diverse work force adjusting processes to support the equitable treatment of all,
Maintain relatio! nships with internal and external customers by gaining their trust and respect through appropriate levels of confidentiality, clear communication and follow-through on customer expectations and requirements,
Be knowledgeable about working in large organizations, understand and adapt to organizational culture, and know how to get things done through formal and informal channels,
Understand your own strengths and weaknesses and be able to take feedback and lessons-learned and apply them to both similar and different challenges in order to gain new skills, and
Prioritize work by identifying critical issues and creating focus, and demonstrate effective and efficient time management. How we will judge competitive quality:
Applicants that possess the most competitive background in directly-related ADR and office administrative experience, knowledge, and training will advance forward for further review and potential interview.
Supple! mental Information:
Required Materials:
To be consid! ered during this recruitment you must provide us with a King County application form (paper or electronic) and responses to the supplemental questionnaire. An incomplete or partially completed application will be rejected.These materials are due by the closing date on this announcement.
We highly recommend that you also provide a resume and a letter of interest.
Other Position Information:
This position is not represented by a labor union. It is non-exempt from the Fair Labor Standards Act and therefore overtime-eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. â€" 5:00 p.m., Monday through Friday.
Our Review Process:
Those packets that are complete will be reviewed to confirm that the applicant meets the minimum qualifications for the position.
Your materials must provide us detail on your background and describe clearly how you meet or exce! ed the requirements listed in this job announcement. If your answers to the supplemental questions cannot be validated using the materials you provided, you will not proceed to the next steps of the selection process.
Applicants that are minimally qualified will be further reviewed for competitive quality. Those applicants that possess the most competitive background in directly related experience, knowledge, and training will be scheduled for an interview.
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If you were eligible to this career, please deliver us your resume, with salary requirements and a resume to King County.
Interested on this career, just click on the Apply button, you will be redirected to the official website
This career will be started on: Fri, 25 Oct 2013 00:19:11 GMT
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