Account Trainer, Law Department
Location: Seattle, Washington
Description: Thomson Reuters is in need of Account Trainer, Law Department right now, this career will be designated in Washington. More complete informations about this career opportunity please read the description below. Overview: Practical Law Company, Inc. (PLC US) is a leading online provider of legal know-how. We help business lawyers practice more efficiently and deliver greater val! ue to clients. We deliver our content to companies, law firms, and law schools. Our sister company was founded in the UK in 1990 and our subscribers include most major international law firms and corporations, including over 90% of the top 200 law firms in the UK, over 70% of the AMLAW 100, and over 1,700 major companies worldwide. We launched our first US services in January 2009 and our Law Department service for in-house lawyers in January 2010. PLC US currently employs approximately 150 people, including about 75 former lawyers with significant experience in major NYC firms and legal departments. We are a dynamic and fast growing company and are always looking out for bright and passionate people who share our vision for the future of legal services. We were recognized by the American Bar Association as being one of the three US companies that represent the future of law practice. For more information about Practical Law Company, see our website at http://www.practicall! aw.com/. Primary Objective(s) The role of the Account Trainer ! is to increase revenue, usage and customer preference for PLC products. The Account Trainer will provide support to Account Managers and communicate with them as well as PLC product users' opportunities for new product trainings and products and services available to them. This position can be located anywhere in the U.S. (preferred location; Montanna, Seattle or Los Angeles) Division/Group/Role PLC/ Account Management and TrainingKey Responsibilities Provides product training and demonstrations for existing and/or potential customers through customer visits, online training and/or trade shows. Builds strong relationships within accounts to help identify opportunities for up-selling and new products sales. Assist in developing, marketing, and conducting training classes at customer locations and at West Group training centers Research training opportunities for current PLC clients. Personalize contact with specific attorneys and firms to reintroduce them to PLC and the prod! uct. Generate awareness for PLC product training opportunities through targeted research and personal contact.We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.
Qualifications, Experience, Knowledge and Skills 4 year college degree, JD PreferredStrong communication, presentation and legal research skillsCustomer service orientation and experienceSales experience and aptitude a plusProficient in MS Office/internet, CRM a plusLegal practice experience/exposure a plusAbili! ty to travel occasionally to sales training, meetings and to customer l! ocationsDemonstrates strong customer relationship skills by cultivating, maintaining, and engaging customers on PLC products in order to promote usage and revenue growth objectives; makes customers and their interests a primary focus of one's actions.Uses appropriate interpersonal styles and communication methods necessary for law firms in order to gain acceptance of a product, service, or idea from prospects and clients.Desires and acquires knowledge within a specialized practice area in order to effectively understand the overall needs of the customerExhibits a positive service aptitude, and can identify opportunities within accountsRelishes ongoing, self-initiated learning; assimilates new information quickly, welcomes feedback and applies knowledge to practical use on the job.
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - ! collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.I! ntrigued by a challenge as large and fascinating as the world itself? C! ome join us.To learn more about what we offer, please visit careers.thomsonreuters.com.More information about Thomson Reuters can be found on thomsonreuters.com.According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2013 fiscal year (October 1, 2012-September 30, 2013).
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This career will be started on: Wed, 22 May 2013 10:21:00 GMT
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