L&I Revenue Agent 2
Location: Tumwater, Washington
Description: State of Washington is at the momment seeking for L&I Revenue Agent 2 right now, this vacancy will be assigned in Washington. Further informations about this vacancy opportunity please give attention to these descriptions. Balancing compliance, customer service and education of debtors are critical components to your success . The Revenue Agent is responsible for collecting debts owed to the Dep! artment of Labor and Industries in a professional and considerate manner. You’ll explain to debtors the origin of the debts owed to the department, as well as the legal recourse. You’ll need to have the ability to work with the diverse individuals who, at times, may be demeaning or hostile. You must comprehend and apply complex tax laws and rules, departmental policy, manuals and legal orders. Effective oral and written communication skills and the ability to timely document actions are necessary. Before enforced collection or assessment procedures are completed, Revenue Agents may arrange for payment agreements. When efforts to reach payment agreements fail, Revenue Agents may file liens and levy salaries or wages, bank accounts or other assets. Revenue Agents are expected to make prompt and accurate decisions, which involves taking legal actions and completing work assignments with minimal supervision. They must maintain harmonious working relations with co-workers, t! he general public, the business community and other government! agencies. Some of what you’ll do: · Manage a caseload of debtors; analyze debtor's financial situation, create a plan of action (POA) to collect, locate assets and determine validity of outstanding debt. You must have excellent multi-tasking and prioritizing skills. · Collect on multiple debt streams if needed, and issue all pertinent legal documents as required by law and department policy. · Read, understand and apply complex tax laws, rules, departmental policies, procedures, collection statewide performance standards, manuals and legal orders. · Negotiate payment plans; negotiations may require dealing with financial and/or legal representatives. Monitor the payment plan and take appropriate action if the debtor defaults. · Use various computer programs and advanced skip tracing techniques. · Document collection actions, contacts and attempted contacts with debtors, and maintain data integrity of computer programs through accurate and timely entries. · Prepare! documentary evidence for submission to the Assistant Attorney General for the attachment of warrant (lien judgment) extension or adversary proceedings. Provide testimony to the Board of Industrial Insurance Appeals when requested. · Work with diverse individuals who at times, may be demanding or hostile. Your accomplishment will look like this: You’ll understand, learn and apply collections policies, RCW’s and WAC’s to collect debt for the department. You’ll collect from debtors in a diverse setting using various collection methods. Who Should Apply Revenue Agents with a minimum of one (1) year experience OR
A Bachelor’s degree involving a major study of business administration, accounting, public administration, economics, criminal justice, law or closely related field. AND One year of experience with collection of civil debts, business finance, or other directly related field.
(Additional qualifying experience may substitute year-for-year for! the education.)
What we are looking for: 1. Critical t! hinking skills, ability to comprehend laws, rules, manuals, legal orders, and financial transactions to take appropriate collection action. 2. Understand investigative techniques, business law and rules of evidence in criminal and civil law. 3. Experience in collection of civil debts. 4. Strong, clear verbal and interpersonal communication skills, including active listening, interviewing, and negotiation skills.
Consideration will be given to complete applications with attached resume and Letter of Interest. Your Letter of Interest will concisely describe how you have “What We’re Looking For†outlined above.
Supplemental Information:
This job announcement may be used to fill multiple vacancies Employees driving on state business must have a valid driver’s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Prior to any new appointment into L&I a background c! heck, including criminal record history, will be conducted. To apply, follow the "Apply" link above Jobs advertised as Open Continuous will be closed without notice. It is to your advantage to apply quickly. Only complete applications will be considered. Be sure to answer all supplemental questions. We’re looking for evidence that you have the skills, experience, and abilities indicated in this announcement. Information you provide will be used for deciding who'll be selected for the next step in our process. For more information about the Department of Labor & Industries visit: http://www.lni.wa.gov/ OR Contact us at: Jobs@LNI.wa.gov Persons with a disability, who need assistance in the application process, or those needing this announcement in an alternative format, may call (360) 902-9152. Applicants that are deaf or hard of hearing may call through the Washington Relay Service at 7-1-1. The State of Washington is an Equal Opportunity Employer
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If you w! ere eligible to this vacancy, please give us your resume, with salary r! equirements and a resume to State of Washington.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy will be opened on: Sun, 20 Oct 2013 05:35:51 GMT
Apply L&I Revenue Agent 2 Here