Credit Representative
Location: Seattle, Washington
Description: K&L Gates is currently interviewing Credit Representative right now, this position will be depute in Washington. For detail informations about this position opportunity kindly see the descriptions. General Job Summary
The Credit Representative is responsible for follow-up on overaged WIP, collection of past due accounts receivable amounts through the direct contact of clients and/or re! sponsible internal Partners utilizing verbal and written communication, as well as documenting those interactions within the Accounts Receivable Collection System application (ARCS).
Essential Duties and Responsibilities:
The daily make up of tasks changes depending on department needs.
Locate/monitor overdue accounts using ARCS collection systems and weekly reports.
Record information about financial status of customers and status of collection efforts within ARCS collection system.
Learn how to use the inquiry and reporting functions of the Elite Accounting System.
Locate and notify internal Inventory Managers of clients who have delinquent accounts through email, mail and telephone to facilitate the solicitation of payment.
Confer with attorneys by telephone or in person to determine reasons for overdue payments and strategies to obtain payments as well as review the terms of service, or credit contracts.
Provide monthly update! s to Directors of Administration and Administrative Partners. !
These updates are in the form of teleconferences and/or face-to-face meetings and supplying system generated reports.
Under the direction of the Regional Credit Manager and the Firmwide Director of Credit, advise clients of necessary actions and strategies for debt repayment.
Persuade clients to pay amounts due on credit accounts, damage claims, non-payable checks, or to return merchandise.
Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
Research client billing and payment histories and generate reports at attorneys' requests.
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
Perform specialized tasks as assigned which may include: filing claims and monitoring clients in bankruptcy, setting up and maintaining promissory notes and personal guarantees, and assisting in ob! taining and interpreting credit reports.
Arrange for debt repayment or establish repayment schedules, based on client's financial situations.
Negotiate credit extensions/payment plans when necessary.
Perform skip trace function to locate delinquent clients at new addresses by utilizing various methods available including internet and credit reporting agencies, as well as inquiring at post offices, telephone companies, or through the questioning of neighbors.
Review and close client accounts as necessary to further work.
Recommend uncollectible accounts including for outside agency referral, potential suits, and write-offs.
Knowledge, Skills, and Abilities
Excellent verbal and written communication skills
Strong technical aptitude with MS Excel and Word, and an excellent working knowledge of Word and Outlook
Analytically minded
Knowledge of the order to cash collection process
Ability to gain the confidence and trust of attorneys a! nd staff and to display the poise, personality and professionalism nece! ssary to achieve these goals
Demonstrated ability to meet obligations with confidentiality, integrity and sensitivity
Experience
3-5 years of related experience with professional service billing, collection or customer service duties
Education
Associate's Degree; two year college or technical school
Working Conditions
Sedentary position with requires daily data entry and filing
Occasional manual tasks include packing and lifting of file boxes
Office environment
Any information contained on this form represents the usual method of accomplishing the duties assigned to this job. Reasonable accommodations will be considered in appropriate circumstances which may vary depending on the needs of an individual with a disability, it is impossible to describe in advance specific accommodations that will be considered.
BENEFITS
We offer a dynamic work environment and excellent benefits.
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If you were eligible to this ! position, please email us your resume, with salary requirements and a resume to K&L Gates.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position starts available on: Tue, 29 Oct 2013 08:40:57 GMT
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