Medical Front Office Associate
Location: Seattle, Washington
Description: Center For Diagnostic Imaging is at the momment seeking for Medical Front Office Associate right now, this occupation will be presented in Washington. More details about this occupation opportunity kindly see the descriptions. Center for Diagnostic Imaging (CDI), headquartered in Minneapolis, Minnesota for more than three decades, merged with Insight Imaging in 2012 to create one of th! e nations largest radiology providers for fixed site and mobile diagnostic imaging and interventional services. Together we have 116 retail imaging centers, 128 mobile units and operate in more than thirty states. Our organization will serve nearly a million patients in 2013, offering a wide range of screening, diagnostic and interventional procedures that complement each communitys needs, in collaboration with radiologists, healthcare providers, hospitals and health systems.
We are currently seeking candidates for a Float Front Office Associate in Puget Sound area. This position is full time typically days with occasional evening hours and scheduled at various CDI locations Everett, Seattle, Renton, Federal Way, Lakewood, Bellevue, Kirkland and Mountlake Terrace. Requires ability to travel to various centers and mileage is reimbursed.
Front Office Associate will provide services to patients and referring professionals by answering phones, scheduling appointmen! ts, greeting and registering patients along with performing ot! her duties as assigned. Act as a liaison between technologists and the patients waiting for exams, relaying messages regarding scanner status and other clinic information. Ensure the next day schedules are complete; including paperwork and orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Creates a positive experience for every customer, every day by believing in and practicing the CDI Experience
- Greets and checks-in patients scheduled for imaging services; register demographic and insurance information
- Answers phones and handles calls in an efficient and friendly manner
- Checks all exams for pre-certification with patients insurance company
- Knowledge of insurance carriers pre-authorization requirements and medical necessity criteria.
- Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following CDI guidelines
- Supports! technologists in order to ensure highest patient satisfaction. Act as liaison between technologists and the patients waiting for exams. Must relay messages regarding scanner status and other clinic information
- Accurately maintains patient records within FusionRIS system
- Fields calls appropriately for center associates
- Field scheduling calls from patients and referring offices
- Arranges transportation and interpreter accommodations for patients when appropriate
- Maintains front office lobby area such as straightening magazines, organizing coffee supplies, and general office clean up
- Ability to work independently and in a team environment.
- Ability to work in a fast-paced environment and meet established deadlines with a sense of urgency
- Ability to be flexible in schedule and adaptable to constant change
- Ability to effec! tively handle and prioritize multiple tasks, frequent interruptions, an! d details with accuracy
- Ability to maintain regular attendance and on-time arrival to work as scheduled
- Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and compassion
- Ability to resolve basic service recovery issues and understand when to escalate to next level
- Skill in organizing and prioritizing of work, and following assignments through to completion
- Skill in written and verbal communication
- Knowledge of anatomy and medical terminology
- Knowledge of basic level computer skills including Windows based platforms
- Knowledge of and adherence to company policies and protocols
- Knowledge of and adherence to HIPAA and safety guidelines
- Minimum â€" high school graduate
- Must have a working knowledge of Microsoft Office products
- Desire to work within a team environ! ment
- 1-2 years customer service experience
- Previous medical front office experience
- Medical terminology
- Ability to type 50 wpm
If youre a person who is motivated to go above and beyond, inspired by working with the best and compelled to do the right thing, our organization is the right choice for you. Please view more details and apply online at www.cdiradiology.com
CDI/Insight Imaging is an equal opportunity employer; applicants are considered without discrimination with regard to r! ace, color, religion, sex, national origin, age, disability or other st! atuses protected by state, local or other applicable laws. This policy extends to all aspects of employment, including recruitment and hiring.
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If you were eligible to this occupation, please send us your resume, with salary requirements and a resume to Center For Diagnostic Imaging.
Interested on this occupation, just click on the Apply button, you will be redirected to the official website
This occupation will be opened on: Fri, 14 Jun 2013 09:39:08 GMT
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