Diabetic Education and Empowerment Program Coordinator
Location: Seattle, Washington
Description: Neighborcare Health is currently seeking to employ Diabetic Education and Empowerment Program Coordinator right now, this position will be designated in Washington. For detail informations about this position opportunity please read the description below. Position Summary
The Diabetic Education and Empowerment Program (DEEP) Coordinator provides leaders! hip and oversight of the chronic disease care nursing model as they work in partnership and joint accountability with other staff members to achieve Neighborcare’s Mission, Guiding Principles and goals. The primary focus of the DEEP Coordinator is to optimize the health status of patients by providing intensive chronic disease management and patient education to our patients with diabetes by leading a team of 6 or more RN and lay health coach volunteers to do patient outreach and case management to the fulfillment of the two-year Attorney General’s Office Diabetes Coaching Project grant. While the DEEP Coordinator will be assigned to the Rainier Park and Rainier Beach clinic sites, they will also work in partnership with the Primary Care RN team and Certified Diabetic Educators to meet the needs of patients throughout Neighborcare. The DEEP Coordinator will primarily work to develop and sustain a diabetes coaching model that can be replicated at other medical clinics se! rving low-income diabetic patients. The DEEP Coordinator follo! ws the Nursing Process: to assess, plan, implement and evaluate nursing care.
This position is currently grant-funded for two years. Continuation of the position depends on availability of future funding after the initial two years.
Project Goals:
1. Improve health outcomes for at least 600 diabetic patients through diabetes coaching.
2. Develop a volunteer diabetes coaching model that can be replicated at other medical clinics serving low-income diabetic patients.
Project Outcomes:
1. Neighborcare expects to see an improvement in diabetes control among participating patients with a Type 2 diabetes diagnosis at the Rainier Park and Rainier Beach clinic sites, as measured by HbA1c levels. The specific internal goal for Neighborcare’s clinics is 50% of the diabetic patients will achieve an HbA1c level of 7% or less, with a focus on achieving reductions beyond HbA1c (specifically targeting blood pressure and LDL chole! sterol) to promote optimal health.
2. Neighborcare expects to recruit at least six volunteer diabetes coaches (RNs and lay health educators), at least one of whom will be trained in Motivational Interviewing and at least one of whom will be bilingual/bicultural.
Responsibilities
Working in Partnership and Joint Accountability
Provide leadership for and implementation of the chronic disease care nursing model for greatest benefit of patients
Work with other clinic leaders to develop, implement, standardize or improve systems that will enhance chronic disease care management
Ensure that Neighborcare has sustainable systems for orientation, training, mentoring and staff development for volunteer RNs and lay health educators
Provide direct supervision of and training to volunteer RNs and lay health educators
Manage defined panels of patients with diabetes at the Rainier Park and Rainier Beach clinics and wo! rk collaboratively with Neighborcare’s Primary Care Nursing Team
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Maintain joint accountability with the clinic team and with the medical program as a whole, to include working at a variety of sites to best meet the needs of the patients
Reassess priorities as needed. Work with others to define priorities. Support colleagues throughout the organization either on site or remotely
Work in partnership with care team members to plan and communicate care delivery
Report directly to the Primary Care Lead RN with regular meetings to ensure the fulfillment of project goals and outcomes
Chronic Disease Management
Identify patient goals for improving their health status and management of diseases.
Assess patient understanding of their disease and readiness to change
Provide patient with education about the disease process and offer tools and skills needed to achieve self-management goals
Coordinate care according to EHR (Electronic Health Records) chronic disease templates!
Establish partnerships with patients and families where appropriate for positive outcomes in health status
Provide appropriate monitoring, tracking, and follow-up with patients
Coordinate care with outside provider(s) and resources
Utilize organization guidelines, protocols, and best clinical practices
Patient Education
Educate patients in self-management of chronic disease
Educate patients in the use of diabetes medications
Promote wellness and preventive care
Provide motivational interviewing and harm reduction counseling
Physical Requirements
This position may require lifting and moving up to 25 pounds
Requires prolonged standing and walking
Involves over 2 hours/day average sedentary work at computer terminal. Possesses manual dexterity necessary for keyboarding, data entry, writing, filing, and using phones
This position carries moderate risk o! f exposure to infectious agents, including HIV, Hepatitis, and TB
HIPAA Requirement
HIPAA law and Neighborcare’s policy protects the confidentiality of all patient information. Staff members only have access to such information that they need to know to perform their job. Members in this job general have access to records as described under NextGen Access.
Immunization Requirement
Staff members must meet immunization requirements for exposure to blood borne pathogens and TB as stated in Neighborcare’s immunization policy.
Required Skills
Knowledge, Skills, and Abilities:
Knowledge of and proficient in the use of computers and a variety of software programs, patient scheduling systems and electronic medical records. (NextGen, Microsoft Office; Windows, Word, Excel)
Ability to lead and guide a diverse team of volunteers
Ability to assess clinical skills and training needs
Ability to deliver training and orientation
Ability to assess effective! ness of trainings
Ability to build collaborative relationships
Ability to read, write and communicate in English
Ability to demonstrate use of math skills
Ability to meet and comply with HIPAA/Confidentiality policies and procedures and ability to handle highly confidential and sensitive patient information and staff member information
Ability to learn and grow from directions, observations and mistakes
Ability to demonstrate good judgment
Ability to work with supervision, receiving instructions/feedback, coaching/counseling and or action/discipline
Ability, willingness and openness to learn and change
Ability, skill, and knowledge in establishing and maintaining patient partnerships reflective of nursing professionalism
Ability to be detail oriented and to multi-task
Ability to develop, maintain rapport and work effectively with a wide range of individuals
Ability to! organize, problem solve and follow through
Ability to handle ! multiple tasks at the same time including under stressful conditions
Ability to effectively perform job duties under high levels of activity, variety of conditions and restraints
Ability to work resourcefully in the absence of detailed instructions
Ability to approach problem solving in a creative manner
Ability to demonstrate excellent verbal and written communications skills
Ability to remain calm and professional when faced with difficult situations or emergencies
Ability to organize, guide and motivate
Ability to demonstrate predictable, reliable and timely attendance
Ability and means to commute during the day to various locations as needed
Knowledge and understanding of chronic disease and mental health problems with the ability to work effectively with patients
Knowledge of community health care resources
Knowledge of medical terminology and clinical procedures; anatomy! , physiology, biology, human growth and development; asepsis and universal precautions; medical record-keeping procedures
Knowledge, skill and ability to perform CPR
Knowledge of and skill in the use of personal computers and the ability to learn and use company software programs and reports
Knowledge, skill and ability to perform nursing tasks according to Neighborcare’s established protocols
Knowledge, skill and ability to demonstrate flexibility, adaptability and to work through and manage change
Ability and willingness to work in partnership and accountability with other team members
Ability to communicate effectively and respectfully with people of varied cultures, ethnic, educational and socio-economic backgrounds as well as individuals with disabilities and contagious diseases
Ability to work independently or as part of a team; ability to interact appropriately with co-workers and patients
Abil! ity to start and operate emergency equipment
Ability to effect! ively work with interpreters
Ability to self-assess knowledge and nursing skill, and continuously develop clinical expertise through Neighborcare Health and community-based continuing education
Required Experience
Education and Experience
Completion of an accredited RN program; BSN required
Valid Washington State Registered Nurse license
Minimum 1 year RN experience in a primary care, hospital and/or home care setting or comparable social service setting preferred
Must have current CPR certification
Preferred leadership experience or experience with volunteer coordination
Preferred experience with tele-health
Preferred experience with chronic disease management or diabetes education
This position is currently grant-funded for two years. Continuation of the position depends on availability of future funding after the initial two years.
Physical Requirements
Th! is position may require lifting and moving up to 25 pounds
Requires prolonged standing and walking
Involves over 2 hours/day average sedentary work at computer terminal. Possesses manual dexterity necessary for keyboarding, data entry, writing, filing, and using phones
This position carries moderate risk of exposure to infectious agents, including HIV, Hepatitis, and TB
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If you were eligible to this position, please send us your resume, with salary requirements and a resume to Neighborcare Health.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position will be started on: Tue, 18 Jun 2013 07:53:28 GMT
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