Support Enforcement Officer 3 (XR32) 05659 (Non-Permanent)
Location: Seattle, Washington
Description: State of Washington is at the momment seeking for Support Enforcement Officer 3 (XR32) 05659 (Non-Permanent) right now, this occupation will be placed in Washington. For detail informations about this occupation opportunity kindly read the description below. Our Vision is: Safe, healthy individuals, families and communities Our Mission is: The Departm! ent of Social and Health Services will improve the safety and health of individuals, families and communities by providing leadership and establishing and participating in partnerships. Our Values are: Excellence in Service Respect Collaboration and Partnership Diversity Accountability The Department of Social and Health Services (DSHS), Economic Services Administration (ESA), Division of Child Support (DCS) is recruiting for three (3) Non-Permanent positions that are located in Seattle.
Duties:
As a designated lead worker, this position provides direction and training to lower level professional staff that collects, establishes, and enforces child and medical support in the Federal Title IV-D program of the Social Security Act, Washington State Child Support Laws and Policies. This includes auditing the work of other professional staff, developing training or improvement plans, training new staff and long-term staff, and developing procedures.
! This position provides direct service to clients, establishing! , modifying, and enforcing financial and medical child support obligations. A Support Enforcement Officer 3 (SEO3)works independently as the Department's representative, making critical casework decisions such as initiating, preparing, signing, and serving administrative and legal support enforcement actions. A Support Enforcement Officer 3 has delegated authority to determine child support obligations and debt. In absence of supervisor/SEO 4, coordinates specific assigned duties.
Duties include, but are not limited to: Works with parents and/or their attorneys/advocates to establish child support obligations and potential sanctions which may be imposed should they not comply; Meetings with these parents and/or advocates are often difficult, hostile, and/or emotionally charged. The SEO must maintain a professional approach at all times, using de-escalation skills as necessary during the course of the interview/meeting process. As lead worker, trains staff in! all aspects of child support collections/enforcement; Reviews work and explains child support laws and procedures; Maintains technical expertise amidst constant changes in laws, policies, and procedures in order to be a resource for the team; Audits work and work flow of lower level professional staff to meet Federal and State guidelines and deadlines; Assists supervisor/SEO 4 in developing and implementing training plans and performance management plans; First line of contact for conflict resolution of debt and other child support related concerns of customers; May work more difficult child support cases that could involve multiple jurisdictional or multi government and/or Tribal child support orders and debt periods; Provides ongoing technical and interpretive assistance regarding policies and procedures to assigned staff and may provide backup coverage for team members who are absent; Reviews and makes determination on child support distribution issues; Independently es! tablishes Administrative Child Support Orders by researching and locati! ng income information, calculating financial and medical child support obligations, calculating arrears balances as required, preparing and serving legal notices, and negotiating settlements as appropriate; Analyzes , Interprets, and applies State, Federal, Tribal, and International laws pertaining to legal determination of paternity and establishment and enforcement of financial and medical child support; Independently negotiates debt repayment terms by analyzing asset and financial information such as pay stubs, tax returns, business earnings, and proof of expenses.
Qualifications:
REQUIRED EDUCATION, EXPERIENCE, SKILLS AND ABILITIES: Two years as Support Enforcement Officer.
DESIRED EDUCATION, EXPERIENCE, SKILLS AND ABILITIES: Knowledge of: State statutes and Federal regulations and policies Federal case processing standards Court decisions Attorney General's opinions Departmental regulations relating to dependent children, obli! gor parents and other debtors Legal rights and remedies in support enforcement, paternity proceedings and collection of accounts receivable Techniques of interviewing, accounting and collection practices Ability to: Comprehend statutes, court decisions, departmental regulations and programs available to qualified applicants Interview applicants to obtain all information necessary for support enforcement services using customer service skills Write and speak clearly, concisely, accurately, professionally, and effectively Learn and utilize computer systems , internet and imaging applications effectively
Supplemental Information:
NOTE: This position is covered by a union security provision. Therefore, as a condition of employment, candidates who are appointed are required to become members of the Washington Federation of State Employees, or pay other representational fees within the first 30 days of employment. SPECIAL NOTE: Attention to detail is im! portant to the successful completion of your application for this posit! ion. * Carefully review your application before submitting .* You may NOT reapply to this posting for 30 days HOW TO APPLY: Please note that initial screening will be solely based on the contents and completeness of the “work experience†section of your application in NeoGov. In order to be considered for this position you MUST apply online and complete the entire Application. A resume mailed, emailed attached to or embedded within the application will not substitute for the “work experience†section of the application. The information provided in your Application must support your selected answers in the application questionnaire. All answers are verified and documentation may be required. Responses not supported in your application will disqualify you for consideration of employment from this requisition. A thorough reference check will be conducted for final applicants. The Washington State Department of Social and Health Services is an equal opportunity employer! and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 725-5804. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388. If you have questions regarding these position (XR32, XR33, MV26), please call Jill Schropp 206.341.7115 .
Should you have questions about completing the online application, please contact the recruiter at 360-725-5804. Or for a faster response, please email: esarecruiters@dshs.wa.gov
- .
If you were eligible to this occupation, please deliver us your resume, with sala! ry requirements and a resume to State of Washington.
Interested on this occupation, just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Thu, 30 May 2013 02:31:16 GMT
Apply Support Enforcement Officer 3 (XR32) 05659 (Non-Permanent) Here