SUPPORT ENFORCEMENT OFFICER 1 OR 2 06675 (TR)
Location: Everett, Washington
Description: State of Washington is at present recruited SUPPORT ENFORCEMENT OFFICER 1 OR 2 06675 (TR) right now, this occupation will be depute in Washington. More complete informations about this occupation opportunity please read the description below. Our Vision is: Safe, healthy individuals, families and communities Our Mission is: The Department of Social and Health Services will improve the safety and health of individuals, families and communities by providing leadership and establishing and participating in partnerships. Our Values are: Excellence in Service Respect Collaboration and Partnership Diversity Accountability The Department of Social and Health Services/Economic Services Administration (ESA), Division of Child Support (DCS) is recruiting to fill four (4) Support Enforcement Officer positions within the Everett DCS Office in Everett, WA. This is an in-training position for a Support Enforcement Officer 2. All levels of the SEO series are encouraged to apply.
Duties:
This position serves as primary collection enforcement office for DCS and independently initiates and authorizes the establishment, collection, distribution, and/or modification and enforcement of financial, medical, interstate and other child support obligation. Independent judgment is used in interpreting court and/or administrative orders, determining appropriate enforcement actions, assuring compliance with Federal program standards as well as State laws and regulations. Incumbents at this level have delegated authority to initiate, prepare, sign and serve support enforcement administrative and legal actions and delegated authority to make child support debt and distribution determination. Duties include but are not limited to: · Manages an assigned complex high-volume child support caseload, within program standards, policies, procedures, and mandated timeframes while utilizing all appropriate performance measurements; · Reviews, evaluates, and makes initial determinations on requests for services from a variety of sources; · Interprets case information and conducts case actions for needed establishment and/or enforcement of child support and medical support orders in compliance with State laws, rules, regulations, and procedures; · Reviews child and medical support orders for initiation of modification procedures as needed including actual modification and finalization of various administrative orders; · Maintains current knowledge of child and medical support laws, rules, policies, and procedures; · Maintains current knowledge of all applicable child and medical support computer programs while assuring case data is entered accurately and appropriately in the Support Enforcement Systems (SEMS); · Provides professional, timely and responsive customer service to a diverse set of stakeholders including clients or customers, co-workers, other agencies, and the general public while strictly adhering to all laws and policies regarding confidentiality; · Independently interviews and/or negotiates with custodial or non-custodial parents, their attorneys or representatives, and employers regarding case information or actions.
Qualifications:
REQUIRED EDUCATION, EXPERIENCE, SKILLS AND ABILITIES: At the SEO 1 Level Bachelor’s degree from an accredited educational institution. OR Two (2) years post secondary education and/or AA degree and two (2) years experience in one, or a combination of the following: collection of debts; determining financial responsibility or determining eligibility for programs or services; research into financial backgrounds and claims; adjustment of claims or finance including providing assistance to client/customers regarding inquiries, complaints or problems or child support collection experience in another state. OR Four (4) years experience in one, or a combination of the following: collection of debts; determining financial eligibility for programs or services; investigation; adjustment of claims or finance including providing assistance to client/customers regarding inquiries, complaints or problems or child support collection experience in another state. OR Two years as a Support Enforcement Technician At the SEO 2 Level One year as a Support Enforcement Officer 1 and completion of one year in training plan
Supplemental Information:
NOTE: This position is covered by a union security provision. Therefore, as a condition of employment, candidates who are appointed are required to become members of the Washington Federation of State Employees, or pay other representational fees within the first 30 days of employment. NOTE: Hold a valid driver’s license when operating a state or privately owned vehicle on official state business and comply with Washington State's liability laws when operating a privately owned vehicle on official sate business. State employees may be required to provide their own transportation when motor pool vehicles are unavailable. Employees will not be reimbursed for out-of-pocket costs for damages and deductibles related to their privately owned vehicles. NOTE: Upon passing the supplemental questionnaire you will be invited to take an assessment test. This does not ensure an invitation for an interview or that you will be hired. SPECIAL NOTE: Attention to detail is important to the successful completion of your application for this position. * Carefully review your application before submitting .* You may NOT reapply to this posting for 30 days HOW TO APPLY: Please note that initial screening will be solely based on the contents and completeness of the “work experience†section of your application in NeoGov. In order to be considered for this position you MUST apply online and complete the entire Application. A resume mailed, emailed attached to or embedded within the application will not substitute for the “work experience†section of the application. The information provided in your Application must support your selected answers in the application questionnaire. All answers are verified and documentation may be required. Responses not supported in your application will disqualify you for consideration of employment from this requisition. A thorough reference check will be conducted for final applicants. The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 664-9092. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388. Should you have questions about completing the online application, BEFORE you submit your application , please contact the recruiter at 360-725-4566. Or for a faster response, please email: esarecruiters@dshs.wa.gov If you have questions regarding this posting, please call Billie Zevenbergen 425.438.4726
- .
If you were eligible to this occupation, please send us your resume, with salary requirements and a resume to State of Washington.
Interested on this occupation, just click on the Apply button, you will be redirected to the official website
This occupation will be started on: Mon, 09 Jul 2012 10:00:03 GMT
Apply SUPPORT ENFORCEMENT OFFICER 1 OR 2 06675 (TR) Here