Diabetic Education and Empowerment Program Coordinator
Location: Seattle, Washington
Description: Neighborcare Health is hiring Diabetic Education and Empowerment Program Coordinator right now, this job will be presented in Washington. For complete informations about this job opportunity kindly read the description below. Tracking Code 358-260 Job Description Position Summary The Diabetic Education and Empowerment Program (DEEP) Coordinator provides leadersh! ip and oversight of the chronic disease care nursing model as they work in partnership and joint accountability with other staff members to achieve Neighborcare’s Mission, Guiding Principles and goals. The primary focus of the DEEP Coordinator is to optimize the health status of patients by providing intensive chronic disease management and patient education to our patients with diabetes by leading a team of 6 or more RN and lay health coach volunteers to do patient outreach and case management to the fulfillment of the two-year Attorney General’s Office Diabetes Coaching Project grant. While the DEEP Coordinator will be assigned to the Rainier Park and Rainier Beach clinic sites, they will also work in partnership with the Primary Care RN team and Certified Diabetic Educators to meet the needs of patients throughout Neighborcare. The DEEP Coordinator will primarily work to develop and sustain a diabetes coaching model that can be replicated at other medical clini! cs serving low-income diabetic patients.
The DEEP ! Coordinator follows the Nursing Process: to assess, plan, implement and evaluate nursing care. This position is currently grant-funded for two years. Continuation of the position depends on availability of future funding after the initial two years. Project Goals: 1.
Improve health outcomes for at least 600 diabetic patients through diabetes coaching. 2. Develop a volunteer diabetes coaching model that can be replicated at other medical clinics serving low-income diabetic patients. Project Outcomes: 1.
Neighborcare expects to see an improvement in diabetes control among participating patients with a Type 2 diabetes diagnosis at the Rainier Park and Rainier Beach clinic sites, as measured by HbA1c levels. The specific internal goal for Neighborcare’s clinics is 50% of the diabetic patients will achieve an HbA1c level of 7% or less, with a focus on achieving reductions beyond HbA1c (specifically targeting blood pressure and LDL cholesterol) to promo! te optimal health. 2. Neighborcare expects to recruit at least six volunteer diabetes coaches (RNs and lay health educators), at least one of whom will be trained in Motivational Interviewing and at least one of whom will be bilingual/bicultural.
Responsibilities Working in Partnership and Joint Accountability Provide leadership for and implementation of the chronic disease care nursing model for greatest benefit of patients Work with other clinic leaders to develop, implement, standardize or improve systems that will enhance chronic disease care management Ensure that Neighborcare has sustainable systems for orientation, training, mentoring and staff development for volunteer RNs and lay health educators Provide direct supervision of and training to volunteer RNs and lay health educators Manage defined panels of patients with diabetes at the Rainier Park and Rainier Beach clinics and work collaboratively with Neighborcare’s Primary Care Nursing Team Maintain ! joint accountability with the clinic team and with the medical program ! as a whole, to include working at a variety of sites to best meet the needs of the patients Reassess priorities as needed. Work with others to define priorities. Support colleagues throughout the organization either on site or remotely Work in partnership with care team members to plan and communicate care delivery Report directly to the Primary Care Lead RN with regular meetings to ensure the fulfillment of project goals and outcomes Chronic Disease Management Identify patient goals for improving their health status and management of diseases. Assess patient understanding of their disease and readiness to change Provide patient with education about the disease process and offer tools and skills needed to achieve self-management goals Coordinate care according to EHR (Electronic Health Records) chronic disease templates Establish partnerships with patients and families where appropriate for positive outcomes in health status Provide appropriate monitoring, tracking, and fol! low-up with patients Coordinate care with outside provider(s) and resources Utilize organization guidelines, protocols, and best clinical practices Patient Education Educate patients in self-management of chronic disease Educate patients in the use of diabetes medications Promote wellness and preventive care Provide motivational interviewing and harm reduction counseling Physical Requirements This position may require lifting and moving up to 25 pounds Requires prolonged standing and walking Involves over 2 hours/day average sedentary work at computer terminal.
Possesses manual dexterity necessary for keyboarding, data entry, writing, filing, and using phones This position carries moderate risk of exposure to infectious agents, including HIV, Hepatitis, and TB HIPAA Requirement HIPAA law and Neighborcare’s policy protects the confidentiality of all patient information. Staff members only have access to such information that they need to know to perform their j! ob. Members in this job general have access to records as described und! er NextGen Access. Immunization Requirement Staff members must meet immunization requirements for exposure to blood borne pathogens and TB as stated in Neighborcare’s immunization policy.
Required Skills Knowledge, Skills, and Abilities: Knowledge of and proficient in the use of computers and a variety of software programs, patient scheduling systems and electronic medical records. (NextGen, Microsoft Office; Windows, Word, Excel) Ability to lead and guide a diverse team of volunteers Ability to assess clinical skills and training needs Ability to deliver training and orientation Ability to assess effectiveness of trainings Ability to build collaborative relationships Ability to read, write and communicate in English Ability to demonstrate use of math skills Ability to meet and comply with HIPAA/Confidentiality policies and procedures and ability to handle highly confidential and sensitive patient information and staff member information Ability to lear! n and grow from directions, observations and mistakes Ability to demonstrate good judgment Ability to work with supervision, receiving instructions/feedback, coaching/counseling and or action/discipline Ability, willingness and openness to learn and change Ability, skill, and knowledge in establishing and maintaining patient partnerships reflective of nursing professionalism Ability to be detail oriented and to multi-task Ability to develop, maintain rapport and work effectively with a wide range of individuals Ability to organize, problem solve and follow through Ability to handle multiple tasks at the same time including under stressful conditions Ability to effectively perform job duties under high levels of activity, variety of conditions and restraints Ability to work resourcefully in the absence of detailed instructions Ability to approach problem solving in a creative manner Ability to demonstrate excellent verbal and written communications skills Ability to remain c! alm and professional when faced with difficult situations or emergencie! s Ability to organize, guide and motivate Ability to demonstrate predictable, reliable and timely attendance Ability and means to commute during the day to various locations as needed Knowledge and understanding of chronic disease and mental health problems with the ability to work effectively with patients Knowledge of community health care resources Knowledge of medical terminology and clinical procedures; anatomy, physiology, biology, human growth and development; asepsis and universal precautions; medical record-keeping procedures Knowledge, skill and ability to perform CPR Knowledge of and skill in the use of personal computers and the ability to learn and use company software programs and reports Knowledge, skill and ability to perform nursing tasks according to Neighborcare’s established protocols Knowledge, skill and ability to demonstrate flexibility, adaptability and to work through and manage change Ability and willingness to work in partnership and accounta! bility with other team members Ability to communicate effectively and respectfully with people of varied cultures, ethnic, educational and socio-economic backgrounds as well as individuals with disabilities and contagious diseases Ability to work independently or as part of a team; ability to interact appropriately with co-workers and patients Ability to start and operate emergency equipment Ability to effectively work with interpreters Ability to self-assess knowledge and nursing skill, and continuously develop clinical expertise through Neighborcare Health and community-based continuing education Required Experience Education and Experience Completion of an accredited RN program; BSN required Valid Washington State Registered Nurse license Minimum 1 year RN experience in a primary care, hospital and/or home care setting or comparable social service setting preferred Must have current CPR certification Preferred leadership experience or experience with volunteer coordinati! on Preferred experience with tele-health Preferred experience with chro! nic disease management or diabetes education This position is currently grant-funded for two years. Continuation of the position depends on availability of future funding after the initial two years. Physical Requirements This position may require lifting and moving up to 25 pounds Requires prolonged standing and walking Involves over 2 hours/day average sedentary work at computer terminal.
Possesses manual dexterity necessary for keyboarding, data entry, writing, filing, and using phones This position carries moderate risk of exposure to infectious agents, including HIV, Hepatitis, and TB Job Location Seattle, Washington, United States Position Type Full-Time/Regular Business Location Rainier Beach
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This job starts available on: Sun, 21 Jul 2013 02:42:40 GMT
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