Loan Adjustor 1
Location: Vancouver, Washington
Description: Wells Fargo is currently interviewing Loan Adjustor 1 right now, this job will be situated in Washington. Further informations about this job opportunity please give attention to these descriptions. Job Title:
Loan Adjustor 1
Requisition Number:
3633429
Schedule Type:
Regular
Work Hours:
40.00
Telecommute Option:
Not Indicated
WA-Vancouver
Location:
Job Description
**Please note the posting duration may be shortened based on job seeker volume**
Identify, maintain, track and log requested documentation for mortgage workout review. Communicate with attorneys, borrowers and/or third parties through the process on loan modification decision, current status, options, timelines, coordination touch points, and borrower obligations.
Duties include (not limited to):
- Answer inbound inquiries from attorneys/borrowers regarding status of the loss mitigation, loan modification, short sale and foreclosure process.
- Interview borrower to understand attorneys/borrowers specific situation; identify and request the appropriate documents required for loan modification review.
- Access information on multiple systems to inform attorneys/borrowers of loan terms, important dates and deadlines.
- Communicate and coordinate with multiple Servicing departments (both internal and external to WF) informing the attorneys/borrower of current status, options, next steps; remain as the single point of contact to borrower throughout the loss mitigation, loan modification, and foreclosure process.
- Ensure necessary information and complete packages are received in a timely manner, maintained, tracked, and logged in multiple systems.
- Place outbound calls to notify attorneys and borrowers when additional loan document information is required; follow up on loan documents.
- Notify and inform attorney and borrowers of decisions as they are made.
- Notify and inform borrowers of changes to established dates/timelines throughout process.
- Work with attorneys and borrower to get loan modifications signed and closed.
- Work with attorneys and borrower to obtain broker information for short sale process.
- Provide information to attorneys and borrowers on the escalation/complaint
- Ensure attorneys and borrowers understand their obligations throughout each step of process, including timelines and coordination touch points with other Servicing partners.
- Effectively work in a team environment in an effort to achieve team/volume goals and provide superior customer service.
- Responsible for reviewing and adjusting collection portfolios which require special handling or analysis to reduce delinquent/problem loans within framework of company or investor guidelines.
- May conduct research and determine resolution for title/collateral perfection issues.
- May include title claim filing to recover losses.
3+ years experience in a direct customer contact, service, collections, loan workout or sales environment or related financial services experience.
Minimum Qualifications
This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
- 1+ years of Mortgage Processing experience -Experience in Pipeline Management
- Attorney/Client Communication
- Retail Mortgage experience to include document preparation
- Excellent Organizational skills
- Experience building relationships/rapport with attorneys and borrowers
- Ability to analyze credit documents and solve problems
- Ability to prioritize and maintain a large volume of work of multi-faceted work
- Ability to be flexible and adapt to a fast paced and changing business environment
- Strong attention to detail with excellent written and verbal communication skills
- Working Knowledge of MS Word and Excel
- All candidates must be currently meeting department performance expectations.
- Demonstrated Pipeline Management Skills
- BS/BA Degree
- 3+ years of Mortgage Processing experience underwriting/Processing experience
- Sales/Negotiations skills
- Experience conducting Quality Reviews
- 1+ year management or team leadership experience
- SP/ Fidelity/CPI/LPS & LIS system knowledge
- .
If you were eligible to this job, please deliver us your resume, with salary requirements and a resume to Wells Fargo.
Interested on this job, just click on the Apply button, you will be redirected to the official website
This job starts available on: Mon, 16 Jul 2012 15:18:04 GMT